Effective Date: 13-05-2025

🛍️ Aloh.ng – Return & Refund Policy

At Aloh.ng, your satisfaction is important to us. While we do our best to ensure all products are thoroughly inspected and delivered in good working condition, we understand that issues can sometimes arise. In such cases, we’re here to help.

Please review the guidelines below before placing your order.

✅ When Returns and Refunds Are Accepted

We accept returns and offer refunds only under the following circumstances:

  • The product arrived damaged, faulty, or not as described

  • The wrong item was delivered

To ensure a smooth process:

  • Please contact us within 48 hours of receiving your order

  • Keep the item unused and in its original packaging

  • Provide clear photos or a short video showing the issue

Once we review and confirm the issue, we’ll either arrange a replacement or process a refund, depending on the situation.

📦 How to Report an Issue

If you experience a problem with your order, kindly reach out to us with the following:

  • Your order number

  • A brief description of the issue

  • Any relevant photos or videos

You can contact us via:

📧 alohtechnologyng@gmail.com
📞 08187469738

Our team will respond within 2 business days to assist you.

❗ Order Cancellations

Please note that orders cannot be cancelled once they have been shipped. We encourage you to double-check your items before confirming payment.

💬 Need Help?

If you have any questions or need support, we’re just a message away:

📧 alohtechnologyng@gmail.com
📞 08187469738

We’re always happy to assist!